How long does my order take?
Production time is shown on each product — typically 5 to 15 business days. After dispatch, add CTT delivery time: 1 to 3 days for Portugal, 5 to 10 days for Portugal.
FAQ
FAQ
The most common questions about orders, personalisation, shipping, and payments.
Can I personalise a piece?
Yes. Several pieces allow laser engraving with a text of your choice. If you need a fully custom piece — different dimensions or materials — contact us directly on Instagram.
How can I track my order?
You can track your order on the "Track order" page using your order number and the email used at checkout. The CTT tracking link is sent by email once your order is dispatched.
What payment methods do you accept?
We accept Multibanco, MB Way, credit card, and SEPA Direct Debit. Payment is processed securely through Mollie.
geral@makerdovale.com